Job description
We are seeking to appoint an experienced, self-motivated and creative individual to join the Student Experiential Services team. With excellent customer service skills, you will have oversight and management of the new, flagship Student Centre, along with a new online system to support it in delivering streamlined and efficient services to students. You will be responsible for ensuring the smooth running of the Centre, liaising with multiple services and teams to ensure all students are able to access and benefit from the varied offer, and to make full use of the flexible facility this new space provides. You will have oversight of a number of online systems aimed at delivering on student choice, and improving service efficiency, to significantly improve the student experience. You will ensure staff teams are developed to make best use of systems, will develop and track achievement of performance and service level targets, analyse service level data, and use these to drive standards and inform continuous improvement in face to face and virtual service provision.
For an informal discussion please contact Sarah Lord Soares:
The University of Sussex values the diversity of its staff and students and we welcome applicants from all backgrounds.You can find out more about our values and our EDI Strategy, , on our webpages.
The University requires that work undertaken for the University is performed from the UK.
Visa Sponsorship Queries:
This role may be eligible for sponsorship. For a job to be eligible for sponsorship it needs to be assigned an eligible SOC code & meet minimum salary requirements and be full time. Please contact so they can check if this role can be assigned to an eligible SOC code and meets the minimum salary requirements. You can also consult our for further information.
