Student Support Services Business Administration Apprentice – Level 32021-10-08T12:13:31+01:00
Student Support Services Business Administration Apprentice – Level 3
The University of Buckingham
To deliver and maintain administrative processes of these five areas of the Student Support Services department, supporting them to deliver a high-quality and professional service.
To deliver general administrative duties including: updating confidential contact information and notes on various database systems updating/posting student-facing information on online platforms booking and preparing meeting/workshop/event space assisting with preparation for workshops and events assisting with the collection and organisation of data processing and tracking of contracts and payments for micro-internships assisting with promotion of workshops and events assisting with the collection of feedback about services and events assisting with social media posts monitoring email inboxes and responding to messages handling general enquiries from within and outside the university in person, over the phone and via email
To use MS Office applications and bespoke databases.
To actively engage in the Level 3 Business and Administration apprenticeship programme, to ensure a positive outcome.
To undertake any additional duties, as required, commensurate with the scope and purpose of the role.
Skills & Experience
Enthusiasm and willingness to learn
A positive attitude and enthusiasm for learning about how a university supports its students and graduates.
A willingness to learn new skills and knowledge in order to perform the job responsibilities well, and to successfully complete the Level 3 Business and Administration Apprenticeship.
The ability to communicate information, both orally and in writing, taking into account what to communicate and how best to convey the information. Information will be generally routine in nature and may include explaining procedures and processes to others and signposting stakeholders to the most appropriate services for their needs.
The ability to work collaboratively and with sensitivity towards the roles and responsibilities of others in order to build strong working relationships.
The ability to organise work and prioritise tasks in order to meet deadlines and complete tasks efficiently.
The ability to use initiative and creativity to resolve standard problems which require a process of reasoning.
GCSE Grade A*-C / 9-4 or equivalent.
The University of Buckingham recognises that equality of opportunity and the recognition and promotion of diversity are integral to its academic and financial strengths. The following principles apply in respect of the University’s commitment to equality and diversity:
To provide and promote equality of opportunity in all areas of its work and activity
To recognise and develop the diversity of skills and talent within its current and potential community
To ensure that all University members and prospective members are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, trans status, socio-economic status or any other irrelevant distinction
To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation
To promote good relations between individuals from different groups.