• Full Time
  • Anywhere

Student Support Administrator


Who we are looking for?

Our ONCAMPUS Sunderland team are looking to recruiting a Student Support Administrator to join our busy centre. Our Student Support Administrator is part of the Student Support Team working closely with the Centre Management and Academic Teams to support our students through a key stage in their life by helping them through the highs and lows of studying in the UK to progress to the programme of their choice.

Some of the key responsibilities of the role are:

  • Supporting students alongside the management, student support and academic teams to ensure that our students Achieve More during their time with us.
  • To be the first point of contact for student enquiries.
  • Ensuring student details are up to date on ONCAMPUS systems and assisting the Student Support Team as required.
  • Experience a fast-paced environment where your colleagues share your focus and determination to help others. One size doesn’t fit all when it comes to education and if you are motivated to find unique solutions for the diverse range of challenges faced by students around the world, then we would love to hear from you.

    Why will you love working here?

    ONCAMPUS Sunderland is based on the campus of the University of Sunderland, one of the leading modern universities in the UK. We offer high-quality university preparation programmes for international students, with guaranteed progression to the University on successful completion of our Foundation programme.

    The University of Sunderland is an innovative, forward-thinking university with high standards of teaching, research and support that sits at the heart of one of the UK’s most up-and-coming cities.

    Working with our ONCAMPUS team, you will have the opportunity to work with a team who have a shared focus of collaborating and improve the lives of learners. You will have the best of both worlds, the opportunity to grow personally whilst helping students develop.

    Join a global education organisation that is respected for its successes and provides a friendly and supportive work environment to its diverse range of colleagues. Cambridge Education Group’s flexible and fast-paced experts help learners around the world to Achieve More.

    If you want to achieve more in your career whilst simultaneously helping our international students, please complete our application form to apply.

    What does ONCAMPUS do?

    ON CAMPUS teach pre-university programmes with opportunity for guaranteed progression to a wide range of undergraduate and Master’s degrees at leading universities in the UK, USA and mainland Europe. Since 2008, ON CAMPUS has helped more than 5,000 students progress to their chosen university. ON CAMPUS is part of Cambridge Education Group a global company with its headquarters in Cambridge, UK.


  • Private Medical Insurance
  • Life Assurance cover
  • Competitive salary
  • Perkbox (includes hundreds of discounts)
  • Salary sacrifice car leasing Scheme from Tusker
  • Salary sacrifice Cycle to Work scheme
  • Salary sacrifice Technology Purchasing Scheme
  • Employee Assistance Program (EAP) – giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
  • Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)
  • Social committee – who organise fun events across the Company
  • Pension  – Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

    Holiday – Enhanced holiday of 25 days plus 8 UK bank Holidays

    To apply please complete the attached application form and send it to Rob Whitton (Centre Head, Oncampus Sunderland) . 

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