A vacancy has arisen within the Teaching Services Team to provide professional and administrative assistance to our taught students in our busy Teaching Services Hub.

About You

To apply, you should have experience of dealing effectively with people face-to-face with a customer-oriented approach and have a knowledge and understanding of the work practices, processes and procedures relevant to student support. You must be empathic and professional when dealing with students and have an understanding of, and commitment to, equality of opportunity and to dealing with diversity sensitively and fairly.

This post requires that you can work both independently and as part of a team and you will need to have a high level of interpersonal skills with the ability to communicate effectively in person and also by a range of media. Occasional attendance on campus may be required during the pandemic.

About the School of EECS

EECS is an exciting and dynamic environment and is home to over 1400 undergraduate students, 700 postgraduate students, and 200 PhD students. We well known for our pioneering research and pride ourselves on our world-class projects.

About Queen Mary

At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.

We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.

Benefits

We offer competitive salaries, pension scheme, 30 days’ leave per annum, a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.

The post is based at the Mile End Campus in London. It is a full time (35 hours per week), permanent appointment and is available immediately. The starting salary will be in the range of £27,742-£34,227 per annum (Grade 3), inclusive of London Allowance. The successful candidate must be in post by 1 August 2021.

Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We have policies to support our staff throughout their careers, including arrangements for those who wish to work flexibly or on a job share basis, and we provide support for those returning from long-term absence. We particularly welcome applications from under-represented (BAME) groups, and from women in all stages of life, including pregnancy and maternity leave. We also encourage men to apply for this position to balance the gender distribution in our administrative team.

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