> Student Services Manager
Salary: £30,000 – £32,000 per annum
Student Services Manager.
Student Services Manager based in Gatwick.
Key Responsibilities of Student Services Manager: To lead the Student Services provision. Developing, reviewing and monitoring quality, standards and supporting students through their time with the company training facility. To provide management of students and student administration whilst training with the company looking to promote best practice and improve performance. To take an oversight role in ensuring our students are fully supported, attending cross-department team meetings to advise, support and assist with student support strategies as appropriate. To co-ordinate the student support team’s activities to achieve high levels of customer care To assist the development, organisation and quality assurance To assist in the preparation and process of inductions and student-focused initiative. Share good practice and ensure effective communication across all areas of the business. Be the first point of contact for staff and students and ensuring appropriate policies, procedures, training, CPD and updates are in place.
Key Requirements of Student Services Manager : Managerial experience at middle management level. Considerable experience of working at this level in a similar role. Capability to manage the administration required by the Student Support. Effective manager of people including the ability to challenge and lead difficult conversations and resolve workplace conflicts. High calibre administrative, organisational and planning skills. Understanding and knowledge of Student Services. Knowledge of the principles of effective leadership and management. Up to date thorough understanding of the requirements of Safeguarding, Equality and Diversity, Learning Support, Health & Safety and great Administration and Customer Care. Excellent understanding of inclusion and most up to date SEND reforms. Understanding and commitment to supporting the business to meet its targets for success and recruitment.