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The University has a strong commitment to diversity and this means actively helping staff to combine work and home life effectively. The University recognises the importance of maintaining a healthy balance between work and other aspects of life and offers a comprehensive flexible working policy including a career break scheme.

We are proud to have a number of Equality and Diversity staff Networks including: Essex Women’s Network, Parent’s Network, Access Forum, Global Forum, Essex LGBT Alliance

Job details

Job titleStudent Progress Assistant, Academic Section Job referenceREQ04574 Application closing date17/05/2021 LocationColchester Salary£19,613 – £22,417 per annum (pro-rata for part-time) Employment typePermanent, Full-time (Part-time considered) Job category/typeProfessional AttachmentsREQ04574_Jobpack.pdf Job description

We are looking for an efficient and professional individual to fulfil the role of Student Progress Assistant. The successful candidate will have an interest in and commitment to supporting our students through their university careers, have strong administrative and organisational skills, excellent attention to detail and a commitment to high standards, as well as excellent interpersonal and communication skills.

Department

The post is located in the Student Progress Team, which is part of the Academic Section. The Student Progress Team oversees the policy, processes and systems that underpin the student lifecycle and the completion of a University award, from the point of registration to graduation and beyond, ensuring excellence in service provision to students, academic staff and faculties, departments and schools. The team manages the student record and student progression, including policy and processes relating to academic offences, academic appeals, fitness to practice, student engagement, student complaints, student conduct, and disclosure and barring checks.

Duties of the Role

Working as part of a professional services team, the Student Progress Assistant will provide administrative support for student case work, ensuring that students receive a fair and efficient service; and that the University complies with internal and external policies.

Skills and qualifications required

Applicants should possess A Levels/NVQ Level 3 or have substantial equivalent experience, English Language and Mathematics GCSEs at Grade C or above, and recent significant administrative experience in a similar role. The ability to work well as part of a team, to work accurately and to remain calm under pressure are essential.

At the University of Essex, internationalism and diversity is central to who we are and what we do. We are committed to being a cosmopolitan, internationally oriented university that is welcoming to staff and students from all countries, faiths and backgrounds, where you can find the world in one place.

To support this commitment we have our Global Forum, a staff-led network that promotes and celebrates the rich cultural diversity among Essex staff, and our Colchester campus based Faith Centre, which hosts regular services, meetings and events organised by our chaplains and faith representatives.

Please see the attached job pack, which contains a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post. We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).

*More information: Working at the University

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