Talent Shared Services provides the most effective and efficient solution for Talent’s strategic and operational needs. We leverage our global strength and scalability to drive the HR related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization to enable success. Talent Shared Services offers key services to EY’s Talent teams (global, area, region and country) within the business and delivers seamless and consistent HR operational services to the organization through a globally efficient network of Regional and Global Delivery Services centers.
In this role you will be responsible for providing first-line recruitment advice and guidance for the Student Hire Recruitment Helpline, aiming to respond to 80% of all telephone and email queries as ‘one and done’.
Your key responsibilities
Skills and attributes for success
We are interested in people with proven recruitment administration experience, ideally within a service delivery environment. As a successful candidate you will also have customer service experience and a strong telephone manner.
To qualify for the role, in addition to the above, you must have:
Ideally, you’ll also be able to:
What we look for
We are looking for a self-sufficient and proactive individual who is passionate about recruitment and recruitment services and who uses their own initiative when problem-solving. If you have an excellent telephone manner and thrive in busy environments, this role is perfect for you.
What working at EY offers
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for
flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. In addition, we offer:
EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.
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