QS is a global leader in higher education services. We offer student recruitment solutions, data analytics and insight, consultancy, and intelligence to thousands of university clients across the world. QS publishes a range of highly visible and influential rankings of international universities including the QS World University Rankings® which reaches a global audience of hundreds of millions of people, and The International Student Survey, the world’s largest survey of prospective international students.
Our Enrolment Solutions division is an internationally established, market-leading provider of technology, marketing and managed services to higher education institutions in the UK, Europe, the US and Australia.
We provide market research, data analysis and industry benchmarking; lead scoring and marketing nurture programs; enquiry management and application services; application assessment and admissions management. We have strong global assets and growth prospects, and we are currently both enhancing our existing business models and nurturing new revenue streams. QS has grown both organically and through acquisition; and through carefully targeted recruitment of top talent across key regions.
The Student Enrolment Advisor (SEA) will work within a friendly, diverse and supportive team to provide excellent customer service to students from around the world.
They will be responsible for managing the 1:1 communication with prospective students on behalf of our clients. By answering prospects queries with accuracy, speed and enthusiasm, and supporting them throughout the decision-making process, their work will ultimately increase enrolments at the given institution.
Through this Entry-level role they will learn how to use effective questioning and rapport-building to market and promote the Client they are representing. They will also be introduced to Account Management responsibilities.
Successful candidates will be trained in the psychology of decisions making, effective writing, marketing techniques, university branding and the UK higher education market. As we care about growth, both professionally and personally, successful candidate can also expect the following career progression should they consistently satisfy and exceed internal targets and expectations.
Enquiry and Made Offer Management
Marketing C o mm un i ca tions and Data
In addition, any such other duties as are within the scope and spirit of the job purpose, and the title of the position.
P e rs on a l Requirements to Meet Position Objectives
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