Education & Student Support – Teaching Quality Assurance and Enhancement

This full-time permanent post based on the Streatham Campus in the Student Community and Partnerships Team is available immediately.

About the role

The University of Exeter has a wide range of activities in which students work with us to continually review, improve, and innovate on the quality and standards of the programmes and student experience we provide. These include a comprehensive system of academic reps and Student-Staff Liaison Committees (SSLCs) in each department, feedback surveys such as the National Student Survey (NSS), and the Students as Change Agents scheme facilitating student-led quality enhancement projects. The Student Community and Partnerships Team leads on supporting these activities within Teaching Quality Assurance and Enhancement.

This role will be responsible for providing operational, administrative and secretarial support to these activities across a specified group of subjects and departments. This is an important and exciting role in helping the University to maintain current standards of how we work with students to improve their voice and community, but also to identify and develop new ideas and practice in this area. As such, this role also focuses on partnership working with students, as well as with academic and professional services staff at a variety of levels in the University and in our students’ unions.

The post holder will be expected to work from campus for an average of two days per week.

About you

This post is ideal for candidates skilled in administration looking to work in a partnership-focused role. We are looking for candidates with excellent interpersonal and communication skills, with the ability to engage and quickly establish rapport, and to build professional relationships with a diverse range of students and staff. You should also possess a range of administrative and secretarial skills to manage the busy and varied workload involved, and bring an enthusiastic and resilient approach to working in an ever-changing environment.

While a background in Higher Education is not strictly necessary, we would particularly encourage applications from recent graduates or candidates with prior experience in Higher Education.

Please ensure you read the Job Description and Person Specification for full details of this role by clicking on the attachment above.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2019). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2017.

Our research income in recent years means we’re the fastest growing UK Research University with some of the world’s most influential scientists, and we seek to answer some of the most fundamental issues facing humankind today through this. 98% of our research is of international quality (2014 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Exeter is one of only a few UK cities to have been designated as a UNESCO Creative City. In 2019, Devon was voted as having the best quality of life of anywhere in England and Wales, making it a popular choice for both work and study.

Our Equality, Diversity and Inclusion Commitment

With over 27,000 students and 6,400 staff from 180 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.


We offer some fantastic benefits including:

  • 41 days leave per year
  • options for flexible working
  • numerous discounts at leading retailers
  • onsite gyms on all of our campus’ and a cycle to work scheme
  • sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a new Fertility Treatment Policy
  • stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
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