The role

Based in the busy Student Centre reception at Central Saint Martins, the Student Centre Administrator is the first point of contact for enquiries dealing with prospective, current and past students, staff and external organisations. The post holder will respond to and manage a wide range of enquiries and will provide information, advice, problem solve or escalate issues as required. In addition to their core duties the Student Centre Administrator will provide additional support to the Academic Registry team at key points in the year such as enrolment and graduation. Why choose us? Why choose us?
Central Saint Martins is a world-leading centre for arts and design education. Its reputation stems from the creative energy of its staff and students and the stellar achievements of its graduates nationally and internationally. The nine programmes at CSM explore the boundaries of their discipline. Students and staff are continually alert to new ideas, and are curious and restless in developing beyond the expected norms of their subject, so emerging work is at the forefront of its area. CSM sits at the heart of London’s creative scene, and of one of Europe’s most dynamic new culture and innovation quarters at King’s Cross, making the college increasingly important to London’s cultural life, and indicative of our general desire to open up CSM to as broad an audience as possible. Your profile

You will have significant experience of providing a general information and reception service, ideally in an educational setting. You will enjoy providing excellent customer service to students who are in need of assistance, referring visitors and telephone callers to the appropriate point of contact or specialist services. You will provide and support the training of new College Registry Programme Administrators in the Student Centre and update training/information guides to reflect changes in policy and processes.

In return, we offer a competitive employment package including a salary that reflects working in London, generous annual leave, an attractive pension scheme, and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

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