Student Adviser – 10362-1

The Student Centre are seeking to appoint two individuals to join the established team of Student Advisers.

College / Directorate Directorate of Student and Academic Services (SAS) Department Student Centre Full Time / Part Time Full Time Posted Date 30/04/2021 Closing Date 03/08/2021 Ref No 2416

Salary (Grade S5): £23,067 – £25,233 per annum plus £2,166 per annum London Weighting

Full Time, Permanent

The Student Centre are seeking to appoint a Student Adviser to join the established team of Student Advisers. The information provided by the Student Centre is extensive; it is the initial point of contact for all students in connection with their University record, including functions related to Registry, Finance, Estates, Accommodation, Colleges and other services within the Student Services Department.

As a Student Adviser your responsibilities will include ensuring that the department provides a professional, welcoming, reliable, accessible and effective service to all its users as well as providing guidance, information and administration. You must have experience of working in a multi-functional team as well as dealing with customers and/or stakeholders from various sectors.

You will be required to respond to a variety of enquiries and administration across a continually growing range of services. The ability to multi-task and manage conflicting deadlines is essential. In addition, you will have excellent verbal and written communication and customer service skills, with the ability to deal with people professionally and courteously at all times.

This role depends on the confident use of multiple databases, often simultaneously; therefore, good IT skills are essential as well as knowledge of using Microsoft applications.

This is an excellent opportunity if you have a particular interest in the Student Service provision and want to contribute to a culture of continuous improvement.

Closing date for applications: Tuesday 3rd August 2021

Please note this position is not open to current students. Previous applicants need not apply.

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