Vacancy Description
Academic Registry,Salary: £23,067 – 26,715 per annum, pro rata,Fixed term until: 28 March 2022,Start: As soon as possible
An opportunity has arisen to join the Academic Registry as a Senior Administrator in the Student Journey Team. The main function of the Student Journey Team is to provide professional services to applicants, current students and staff in Schools and other Units.
Academic Registry is a key central administrative service of the University supporting Schools, students, senior management and external stakeholders through admissions, the administration of student records, curriculum, compliance and scholarships, and management of systems and data. Members of staff are required to work flexibly and provide support across the Unit according to the priorities of the academic cycle. Registry staff initiate, shape and support institution-wide projects, effecting improvements in key strategic areas including the overall St Andrews student experience. The Unit actively supports the University’s strategy with various projects and cross-unit functions.
We are seeking a highly motivated and organised individual with a commitment to excellent customer service, who will work in the Student Journey team, with focus on the support of the applicant journey of all cohorts. You will have a commitment to the highest standards of data quality and will support the team in ensuring that all information, data and records are maintained to the highest levels. You will have excellent communication and interpersonal skills and a flexible approach. You will be confident at working to tight deadlines and at prioritising operational activities, demonstrating the highest levels of problem solving.
The role focuses on the co-ordination, delivery and development of services relating to applicant records, processing of applications to study at St Andrews, and customer experience, focusing on postgraduate (Taught and Research) and on undergraduate applicants, while providing further support to other Student Journey teams. You will be processing applications and will be responding to applicant queries, and work closely with colleagues in Academic Schools, Proctor’s Office, Admissions, International Educational Institute, Accommodation, Global Office and colleagues across Registry, to ensure that we provide a first-rate and integrated service to applicants to the University.
The post is fixed term until 28 March 2022.

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