About The Role
Your responsibilities will be as follows:
Support the Project Office key KPI of delivery on time by placing orders for our Managed Service Customers with 3rd party suppliers and ensuring quality and timely hand-over to the Project Coordinators / Project Managers.
Answer / reply to incoming calls/ ticket queue in a professional and efficient manner Liaising with suppliers to arrange the ordering of 3rd party services
Point of escalation for the Project Office and other internal departments for queries relating to ordering and cancellations.
Project Office Support
Support Project Managers and Project Coordinators with planning large solution rollouts.
Validation of data to ensure services can be ordered and delivered on time
Dealing with customer questions and queries via telephone, email and tickets
Exceptional customer facing skills
In addition, the following are highly desirable:
Graduate Entry requirements: 120 UCAS Tariff points or demonstrable experience in business and administrative environment.
About the course
This Degree Apprenticeship programme is designed for those wishing to enhance their career through engaging in a
work based learning programme providing opportunities to develop your understanding of the Project Management
subject discipline and capitalise on opportunities for applied learning within the context of your employment.
You will therefore combine academic studies with work based reflection including your own personal practices and
behaviours. This is designed to equip you for influential roles within your organisations, and support your longer
term career aspirations of working as a Project Manager across different sectors.
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