To maintain, review, update and quality assure all aspects of information held on the Police National Computer, and provide a service for advice and assistance for all enquiries in connection with PNC, Detained Persons, Missing Persons, Wanted Persons, Warrants and Vehicles.
To deliver an effective and efficient support service to the organisation through robust management and quality assurance of all warrants. To act as a central point of contact to the Force with regard to Warrant information held on Force systems and the Police National Computer.
Validate, create or amend computer records held on PNC in relation to Merseyside offences.
Quality assure, audit, validate, create, amend or delete information held on computer records in relation to Warning Signals, Prison Licences, Notification of Deaths, and Information Markers.
Maintain and manage an efficient computer based system, to provide an effective service for the public of Merseyside reporting persons as missing, and Police Officers and authorised agents reporting persons as wanted for committing crime.
Act as central point of contact for receipt and quality assurance of Court Orders and provide advice and support for all matters concerning PNC
Maintain a liaison with DVLA, relevant internal departments and other Criminal Justice partners to provide accurate and timely information regarding Disqualified Drivers to meet operational need.
Validate, maintain and update STORM Logs, create Police National Computer entries and update the vehicle information system (ELVIS)
Provide a central point of contact for advice and support for all matters concerning PNC and Vehicles Updates.
Act as central point of contact for all information in relation to Merseyside warrants on the Police National Computer
Risk assess and prioritise warrants in accordance with NPCC guidelines and provide information to relevant departments in order to facilitate their timely execution.
Provide a service to all members of the Force in offering a full range of services in relation to PNC, VISOR & PROTECT, VODS and QUEST queries.
Knowledge & Experience
The ability to review and process logically, substantial amounts of complex data and information and show innovation to anticipate change.
Able to understand and interpret legislation and guidelines is of the utmost importance.
Able to correctly interpret, manage and maintain information onto a number of computer systems simultaneously.
Able to make decisions and act upon own initiative when necessary, (e.g. outside supervisory hours at weekends).
Communication skills both written and verbal are required in order to liaise with Police / Police Staff both within the Force and externally and to give presentations as and when required.
Skills in the areas of self-motivation, creativity, punctuality and flexibility and be responsible for his or her own self-development within the role of a PNC Bureau Operator.
The ability to work under pressure for sustained periods and to meet deadlines.
Please note this role is dependent on a Pass of a 1 week PNC course.
Please note due to the volume of applications we receive, we reserve the right to close the vacancy prior to the published closing date.
Guidance notes are attached, please ensure that you read these before completing your supporting evidence.
Police Officers who have given notice that they are retiring within the next six month period can apply for Police Staff vacancies that are advertised externally. If successful the applicant must be in a position to commence on a date specified by the hiring manager.
Please base your evidence on the knowledge and experience on the attached Job Description Questionnaire utilising the competencies contained within the Competency Value Framework