• Full Time
  • Anywhere

Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 23 billion in circulation and supported over $640B in transactions in the past year. Circle’s payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Circle’s SeedInvest service brings internet-native fundraising and capital formation to startups and growth companies. Combined, Circle’s suite of services helps companies to participate in a more open, global and inclusive financial system.

What you’ll be part of:

With the mission “To raise global economic prosperity through the frictionless exchange of financial value,” Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.

What you’ll be responsible for: 

The Customer Support Intern works alongside the Customer Support team by providing excellent customer service, document processes, and collaborate with cross-functional teams. 

If you enjoy working with organizations of all sizes and you get satisfaction in delighting customers and exceeding expectations with every interaction, we want to hear from you.

We’re looking for someone who:

  • Has insatiable attention to detail – You pay attention to the little things and appreciate nuance
  • Enjoys teaching and helping others
  • Is able to write clearly, efficiently, and effectively 
  • Is comfortable discussing complex technical concepts, has great analytical skills, and can effectively communicate with a wide range of audiences
  • Can empathize with customers and quickly grasp the root of their issues they’re trying to overcome
  • Enjoys the challenge of solving open-ended problems in a timely manner
  • Loves constantly learning about an evolving technical product 
  • Can leverage data to make decisions
  • Can skillfully manage multiple competing priorities to achieve results
  • Is excited to take on new projects, which might involve adopting new skill sets, or becoming a subject matter expert in a new domain
  • Has an interest in the cryptocurrency ecosystem
  • You will aspire to our four core values:

  • Multistakeholder – you have dedication and commitment to our customers, shareholders, employees and families and local communities.
  • Mindful – you seek to be respectful, an active listener and to pay attention to detail.
  • Driven by Excellence – you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals. 
  • High Integrity – you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.
  • Experience desired:

  • Interest in or experience in a technical customer-facing role
  • Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs
  • Professional, outgoing, energetic personality with excellent interpersonal skills
  • Ability to work independently and take initiative
  • Fluency in a language other than English
  • Current student or recent graduate
  • We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

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