• Full Time
  • Anywhere

Croydon is London’s second largest borough – a city within the city, full of brilliant and diverse people, businesses and places.

As a council we’re going through tremendous change, from our evolving response to the pandemic, to our plans to radically reshape and renew our organisation as a result of financial challenges. We are essentially building a brand new council around ourselves – one that is focused on getting things right for its residents, while delivering very differently and within a sustainable financial envelope. 
About the Croydon Digital Service

Digital capability and service redesign is critical to our renewal plans.

Established in 2019, the Croydon Digital Service (CDS) is one part of the council that has already transformed, replacing a traditional ICT department with a -style service to support the digital transformation of the council’s internal operations and online services for residents. We are a small and creative team that achieves a lot with a little. We continuously iterate our culture and processes to enable all team members to bring their whole selves and do their best work.

We are signatories of the , committing us to delivering user-centred services that meet the , and to following the . We seek to collaborate, wherever possible, with other local authorities to share learnings, ideas and solutions.

We work in the open, inviting feedback and input from our stakeholders. You can see examples of our work at – a site we share with the local tech community.

About the role

We are looking for a Licence and Asset Analyst to support the effective management, governance and controls of the council’s software and technology assets. They will manage all software assets and licencing for LBC ensuring compliance and value for money including developing, maintaining and updating a software asset and licence database. They will support 3rd party suppliers in the asset management of devices and hardware


  • Manage and develop robust software asset management regime
  • Support and develop the management of Council assets and devices
  • Liaising with service delivery partners to ensure leavers and starter process is working effectively, suggesting and implementing improvements
  • Ensure value for money and cost effective software licencing including procurement
  • Develop and implement robust governance and processes to ensure value for money
  • Monitor and manage licence and software agreements using tooling (Snow)
  • Ensure licence tooling data is accurate and maintained to avoid unnecessary software purchases
  • Support LBC in avoiding high costs associated with over-licencing and re-licencing
  • With support from Commissioning and Procurement Team, procure new software and licencing
  • Experience 

  • Some experience in a software asset management environment
  • A good track record of asset and device management including utilising several databases and directories
  • Experience of working with SNOW software management tool is preferred
  • Experience of working closely with 3rd party suppliers and experience of working with service users
  • What’s in it for you? 
    This is an exciting opportunity to work for a Council with plans to change and renew and which genuinely wants to develop their technology setup to improve customer experience. 

    We invest in our employees to help develop and achieve professional goals whilst also providing you with the opportunity to work with brilliant minds and be part of an exceptional high performing team.

    We also have a generous benefits package. 

    Part Time 18 Hours

    To view

    Closing Date 29 September 2021 (11:59pm)

    Equal Opportunities and Safeguarding Statement

    Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We will be pleased to consider applications from candidates seeking flexible working arrangements.

    As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

    The successful candidate will be subject to a standard DBS check.

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