• Full Time
  • Anywhere

We’re looking to recruit a bright and enthusiastic graduate with a keen interest in Project and Account Management to bring a fresh perspective to this client-facing position.

As a Graduate Project Manager, you will play a key role in supporting the relationship between the business and our clients. You will be working closely with both the project and account management team as well as multi-disciplined, technology-agnostic delivery teams, so excellent communication, interpersonal, and negotiation skills are required.

Our Project Managers represent the business, and as such need to show confidence, openness, creativity, empathy, and a desire to innovate and create long term relationships with our clients, both as individuals and organisations.
Responsibilities:

  • Answering clients queries over the phone and via an online portal
  • Supporting client relationships and providing effective service delivery
  • Ensuring that everything we deliver to the client is of high quality
  • Working closely and maintaining good relationships within the wider internal teams
  • Working closely with fellow team members and clients to capture requirements
  • Identifying improvements to processes and procedures
  • Ongoing reporting of client project status
  • Content population on client websites
  • Clear escalation of issues for resolution
  • Required Skills:

    Fat Media is an award-winning full-service digital agency, and part of the Fat Media Group, which includes global market research agency, Ronin International, and digital consultancy, Reading Room.Fat Media specialises in website design and development, e-commerce, digital marketing, hosting, marketing strategy, copywriting, and more, delivered nationwide from our offices in London, Bristol and Lancaster. Our culture is built on trust, collaboration, optimism, inclusivity and diversity.

  • Awareness of various project management methodologies
  • Understanding of digital technologies
  • Use of project management tools, such as MS Project, Jira, Confluence, etc.
  • Strong communication skills, both written and verbal
  • Ability to work both independently and as part of a team
  • Self-motivated, flexible and reliable
  • Excellent documentation and communication skills
  • Superb interpersonal skills
  • Understanding of commercial requirements
  • Good problem solving and organisational skills, with the ability to multi-task
  • Nice to Have:

  • Previous Project Management experience
  • Has worked with Agile Methodologies
  • Knowledge of website design and development
  • Knowledge of different content management systems
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