The Client Success department provides a crucial service to the commercial teams allowing them to generate revenue across all Future brands. We also have a real focus on client experience with the aim to exceed all expectations in producing engaging and compelling commercial content for our readers. The team works across a wide range of projects such as, online content marketing, digital advertising and print and we coordinate with internal departments and third party suppliers to put it all together. It is a fast paced department that offers daily challenges and we have a fantastic team that loves what they do.
Job Summary & Purpose
Using your excellent organisational, time management and communication skills, you will be responsible for the smooth delivery of small projects. From the moment we receive the brief you will become the point of contact for the client and responsible for distilling that brief into a project plan with a clear set of deliverables and objectives. From sourcing writers and designers, to coordinating with the social media team on how best to reach our audience, you will be responsible for every element of the project. We work across internal and external teams and to tight deadlines so staying on top of all your projects, reporting on progress or problems is part of your day to day.
Key role responsibilities
Preferred skills and experience
What will I get in return?
As well as our standard benefits, we have a number of awesome perks available to our staff including:
We are Future
Connectors. Creators. Experience Makers
We’re Future. We’re 2300 colleagues over 200 brands speaking to 400 million people every month across the globe through websites, events and magazines. We haven’t just survived in 2020, we’ve thrived, increasing our audience share, taking more number one positions, acquiring new businesses and launching new brands.
And we don’t plan on stopping any time soon.
We’ve got an ambitious plan for 2021 that will build on our growth momentum and unlock new opportunities. We’re calling it Future 3.0 and we’re looking for talented people who want to be a part of it.
Inclusion & Diversity
At Future we are passionate about ensuring that as a business, we are continuing to promote diversity and inclusion not just in our recruitment processes, but everything we do.
Future is an equal opportunity employer and we will continue to ensure our recruitment process will be free of bias and our workplaces are inclusive, positive, free of discrimination and respects all backgrounds and beliefs. Our culture is underpinned by our values which will continue to ensure that all applicants, current and future employees are treated with respect and fairness.
We are continuing to be inclusive in our approach to flexible working, ensuring that we are making adjustments where required and providing our employees the tools and support to enable them to grow and flourish in their careers
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