• Full Time
  • Anywhere

About the role

At National Grid our excellent customer service is at the heart of everything we do. As a graduate customer account manager, you will be the single point of contact for a portfolio of customers across the Electricity Transmission licensed business. So, having a knack for developing strong relationships, connecting with key business executives and stakeholders, and keeping clients satisfied concurrently, is something we don’t take lightly. 

Whilst working alongside various teams within National Grid including technical and non-technical employees, you’ll be anticipating customer needs, administering the voice of the customer to ensure delivery of Electricity Transmission customer products and mitigating risks through managing and negotiating commercially appropriate contracts. All the while providing the customer with a positive experience through their customer journey. 

What you’ll need

  • Minimum requirement 2.2 degree in either Business Studies (or business related degree), Marketing or Engineering
    To apply for this role, you will need to hold a full valid UK driving License
  • What you’ll get

    We’re proud to offer a competitive salary from £29,254 (Bachelors degree) or £30,318 (Masters degree)

    The opportunity is located at Warwick

    The closing date for this role is Sunday 7th November. National Grid recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.

    At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.

    Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.

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