At Freetrade, we believe investing should be open to everyone. It’s one of the best ways to grow your savings, but for a lot of people, investing seems complicated, expensive and remote. We want to change all that.
We’re a technology company that brings simple, free stock investing to everyone. We’ve built a beautiful investing app to trade in real shares, with zero commissions and low, fixed fees in a fluid, mobile-first experience.
As the first challenger stockbroker to disrupt the £1.2 trillion UK retail investment market, we’re poised to expand into Europe in 2021. We’ve just closed a Series B funding round led by New York-based growth fund, Left Lane Capital, alongside L Catterton, and Draper Esprit, bringing the total that we’ve raised to over £65m.
We are on track to double in size from 120 people to 200+ by the end of the year. Our customer numbers are 450,000 and counting, and we are receiving upwards of 4,000 new customer sign ups per day as of January 2021.
As we’re onboarding our community, we are seeking a Customer Support Associate to join us remotely. This is an exciting time for a recent graduate to join our team and kick start your career with a fantastic, fast growth FinTech.
You’ll have the opportunity to help us develop the operational blueprint for support, building for customer excellence and scale. You will report to our Customer Operations Team Leader.
In the first 12 months you will:
Applicants will have an introductory call with one of the Talent team, a call with the Customer Operations Team Lead, a task to complete followed by a Zoom video interview.
We offer a competitive salary plus stock options and lots of other benefits .
We are an Equal Opportunity employer committed to a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability – we want to hear from you. We’re very open about what we’re working on, and the best places to learn more are our buzzing community forum and our blog.
Please note we are not accepting agency CVs.
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